Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

We are hiring an Analyst, Loyalty & Consumer Insights

Reporting to the Senior Manager Loyalty & Consumer Insights, the Analyst will be responsible for providing objective, value-added analysis and recommendations to facilitate discussions & decisions related to high profile initiatives at Shoppers Drug Mart and Joe Fresh.

What You'll Do:

Support the execution of loyalty campaigns at Shoppers Drug Mart and Joe Fresh
Work closely with finance to manage loyalty P&L and provide reporting and insights on variances vs forecast and plan
Provide thought leadership on loyalty offer strategy. Optimize loyalty investment to maximize incremental sales and profit
Deliver weekly reporting on loyalty campaign performance. Responsible for maintaining model to measure incremental sales for all loyalty promotions
Support marketing and digital teams on ad-hoc analysis and leverage customer data to deliver meaningful insights to drive business strategy
Synthesize large amounts of data from multiple sources, including customer transaction data, consumer & syndicated research, market share, and campaign results. Extrapolate and interpret appropriate information to deliver value add recommendations

What You'll Need:

1-2 years related work or co-op experience in an analytical role. Experience ideally in Retail, CPG industry, Consumer Finance, or Telecommunications
Ability to synthesize large amount of data into insights
Strong interpersonal skills and comfortable collaborating within cross functional team
Demonstrated strong business acumen
Advanced knowledge of MS Excel
Basic knowledge of MS Access, SQL, Python is an asset

Why now?

We are increasing our customer focus, leveraging our unique insights through a consultative approach with internal and external partners. You will get a sense of the big picture here, and a chance to contribute substantially early on.

Success in Analytics at Shoppers Drug Mart is not only about being strong analysts – but it is an opportunity to prove your business sense, develop strong communicative skills and work on high profile programs to drive performance and smart change.

And on top of that, every year, Shoppers Drug Mart employees at Central office, and in the stores of our Associate Owners, contribute more time, money and effort to great charitable causes across Canada.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy .

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:

At Shoppers Drug Mart Inc. , we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:

Full time

Type of Role:

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.